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PUBLIC FACILITIES

Improving Service, Improving Communities

At JCS, our goal for public facilities is to work with you, to provide the highest level of service to residents and earn their trust. We support local governments, our partners, in earning and keeping their residents' trust. We don't simply continue what was done before, but use our private sector know how to improve service and make everyone's lives better.

  • Prompt and Accurate Service

    Public facilities provide incredibly important yet specialized services to local residents, and we recognize this. In order to provide a high quality of service to local residents, we regularly conduct training to ensure our team is able to provide excellent service in any situation.

  • Thorough Information Management

    As public facilities regularly deal with local residents' personal information, its security is vital, and we treat personal information the same as secret information. We at JCS are proud to have obtained the Privacy Mark and can meet all of the requirements to handle personal information while ensuring the highest level of privacy.


Examples of Our Success With Public Facilities

Outsourcing Consulting

At JCS, continuing our pioneering spirit we started supporting Public Facilities in 2002, and, with our success and experience in this, we are proud to support local governments. We stand ready to assist local governments in solving problems and improving the lives of citizens.

Our Team of Experts is Ready to Support You.

In the event of any emergencies, the full weight of our team will work to promptly resolve any item that may arise. We have obtained PrivacyMark and ISO 27001 (ISMS) for privacy, and our Legal Affairs & CSR team are prepared to handle anything that might arise.

Exceptional Training at Our Head Office

Based on our experience of training staff at international conferences, we stand ready to support your training needs, from work skills to protection of personal information, with our in-house curriculum.
We continually receive praise from our clients about the training, especially our customer service training.



Some Examples of Our Success

Public Facilities (Outsourcing)

Shinagawa City, Tokyo Data Entry,Residents' Services by Mail, and Telephone Services
Service Corner
Residents' Services, Return of Library Books, Telephone Services
Nerima City, Tokyo Data Entry at the main and branch offices, Residents' Services by mail, Reception and Telephone Services
Kodaira City, Tokyo Residents' Services, Residents' Services by Mail, Reception Services
Chuo City, Tokyo Residents' Services at branches, Data Entry, and Telephone Services
Ota City, Tokyo Residents' Services, Residents' Services by Mail, Telephone Services, and Reception
Senior Citizens Information Services for Medical Care System
Tachikawa City, Tokyo Residents' Services
Ome City, Tokyo Residents' Services, Residents' Services by Mail, Reception
Toshima City, Tokyo National Health Insurance Services
Residents' Services, Residents' Services by Mail
Ikebukuro Public Health Promotion Work
Taito City, Tokyo Residents' Services, Residents' Services by Mail, Telephone Services
Higashi Murayama City, Tokyo Residents' Services
Municipal Employees Insurance and Welfare Services
Suginami City, Tokyo Residents' Services by Mail
Iidabashi City, Tokyo Residents' Services by Mail
Sumida City, Tokyo Residents' Services by Mail
Edogawa City, Tokyo Residents' Services and Data Input
Koto City, Tokyo Residents' Services by Mail
Tokyo Metropolis Construction Permit Application Counter and Viewing Management
Tokyo Metropolis Passport Services (Shinjuku Main Office and Tachikawa Annex)
Tokyo Legal Afairs Bureau Company Register Issuance and Counter Work
Yokohama City, Kanagawa Prefecture Residents' Services by Mail
Chuo Ward, Sagamihara City, Kanagawa Prefecture Residents' Services, Residents' Services by Mail, and Telephone Services
Yamato City, Kanagawa Prefecture Residents' Services and Residents' Services by Mail
Kamakura City, Kangawa Prefecture Telephone Services
Nisshin City, Aichi Prefecture Residents' Services
Kofu Regional Legal Affairs Bureau Company Register Issuance and Counter Work
Mito Regional Legal Affairs Bureau (Toride Annex) Company Register Issuance and Counter Work
Hyogo Prefecture Passport Services(Kobe)
Iizuka City, Fukuoka Prefecture Residents' Services, Residents' Services by Mail, Phone Services
Residents' Services by Mail, Telephone Services
Hokkaido Passport Services (Sapporo)

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